Terms and Conditions: Learn English

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1. Scope

1.1 These terms and conditions govern the contractual relationship between RIESPO Education & Sportbetriebs GmbH, GET Academy department (hereinafter referred to as ‘GET Academy’), and the users of the tutoring service of GET Academy.

1.2 Deviating terms and conditions of the customer shall not apply unless they have been expressly confirmed in writing by GET Academy.

2. Conclusion of contract

2.1 The presentation of the services on the website get-academy.com does not constitute a legally binding offer, but an invitation to order.

2.2 By registering to use the tutoring services offered, the customer makes a binding offer to conclude a contract.

2.3 A contract is concluded as soon as GET Academy accepts this offer by confirming it by email or by providing the service or by payment of the fees due.

3. Services

3.1 GET Academy offers tutoring services for everyone aged 6–99. The scope of services can be found in the respective course descriptions on the website.

3.2 The services are provided in the form of individual or group tutoring, courses or webinars.

3.3 GET Academy reserves the right to adapt the scope or structure of the services if this is necessary to improve or update the service.

4. Prices and payment terms

4.1 The prices stated on the website are final prices in euros and include all statutory taxes and duties.

4.2 Payment is made by credit card, bank transfer or other payment methods indicated on the website.

4.3 Payment must be made in advance, unless expressly agreed otherwise.

4.4 GET Academy reserves the right to adjust prices once a year to take account of rising operating costs, inflation or other economic circumstances. The customer will be notified of a price adjustment by email at least four weeks before it comes into effect or after pausing and reactivating a new subscription.

4.5 If the customer does not agree with the new prices, he has the right to cancel the contract with immediate effect within two weeks of receipt of the notification. The cancellation must be made in writing (e.g. by email).

5. Right of withdrawal and cancellation

5.1 Customers have the right to withdraw from the contract within fourteen days without giving reasons. The cancellation period begins when the contract is concluded.

5.2 In order to exercise the right of cancellation, the customer must inform GET Academy of their decision by means of a clear declaration (e.g. a letter sent by post or email).

5.3 When booking group or individual lessons, cancellation can be made free of charge up to 24 hours before the appointment. If the cancellation is made later, the full fee will be charged.

6. Terms of use and customer obligations

6.1 The customer undertakes to use the online tutoring platforms provided only for the contractually agreed purposes.

6.2 Passing on access data to third parties is not permitted.

6.3 GET Academy reserves the right to block access to the platform in the event of violations of the terms of use.

7. Liability

7.1 GET Academy is liable without limitation in the event of intent and gross negligence as well as in the event of injury to life, body or health.

7.2 In the case of slightly negligent breaches of duty, GET Academy is only liable if these are essential contractual obligations (cardinal obligations). In this case, liability is limited to the damage that is typical for the contract.

7.3 Liability for loss of profit, indirect damage or consequential damage is excluded.

8. Data protection

8.1 The collection, processing and use of personal data is carried out in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

8.2 Further information can be found in the privacy policy on the GET Academy website.

9. Contract term and cancellation

9.1 The contract for the use of the tutoring services is concluded for the duration agreed in the booking process.

9.2 The contract can be cancelled by either party, whereby the cancellation must be made at least 7 days before the end of the agreed term.

9.3 The right to extraordinary cancellation for good cause remains unaffected.

10. Final provisions

10.1 Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

10.2 The place of jurisdiction for all disputes arising from the contractual relationship is the registered office of RIESPO Education & Sportbetriebs GmbH, Bahnhofstraße 65/2, A-4810 Gmunden.

10.3 Should any provision of these terms and conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.

Letter of cancellation

Please notify elearning@get-academy.com of your withdrawal by email.